Privacy Policy

Effective Date: 01 March 2025

This Privacy Policy explains how we collect, use, and protect information when you use the AntFast mobile application operated by AntFast.

1. Information We Collect

We may collect the following information:

a) Customer Information

  • Name
  • Mobile number
  • Email address (if provided)
  • Delivery address / site location
  • Order details (quantity, grade, schedule)
  • Chat messages with admin

b) Driver / Operator Information

  • Name
  • Mobile number
  • Vehicle details
  • Assigned order details
  • Real-time GPS location during active deliveries

c) Device & Usage Data

  • App usage activity
  • IP address
  • Device type and OS
  • Log and error data

2. How We Use Your Information

We use collected information to:

  • Process and manage concrete orders
  • Assign drivers and operators
  • Track delivery status and vehicle location
  • Enable communication between customer, admin, and driver
  • Improve app performance and service quality
  • Resolve disputes or operational issues

3. Location Tracking

  • Driver location is tracked only during active orders
  • Location data is used for:
    • Live delivery tracking
    • Route monitoring
    • Customer updates
  • Location tracking stops when the order is completed

4. Data Sharing

We do not sell your personal data.

Data may be shared only with:

  • Internal staff (admin, dispatch team)
  • Drivers/operators for order fulfillment
  • Government or legal authorities if required by law

5. Data Security

We take reasonable measures to protect your data, including:

  • Secure servers
  • Access control
  • Limited employee access

However, no system is 100% secure.

6. Data Retention

  • Order and transaction data may be stored for business, legal, or audit purposes
  • Location data is retained only as long as required operationally

7. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion (subject to legal requirements)
  • Stop using the app at any time

8. Policy Updates

This policy may be updated from time to time. Continued use of the app means acceptance of the updated policy.

9. Contact Us

For privacy-related questions, contact:

📧 Email: antfastoptimizer@gmail.com
📞 Phone: 00971 561887875